Hosted Pbx

Hosted PBX Services saves 40% – 80% of Traditional long-distance charges

If you have extension dialing between different office locations, now you can allow your branch locations to appear as part of the main phone system at head office with Save and Connect Anywhere’s Hosted PBX solutions.

Do you Want to:

  • Save 40%-80% of Traditional long-distance charges?
  • Use Extension Dialing which is Not Limited By Location or By Country
  • Have Web-based Administration – a few clicks and you’re done?
  • Advanced next-generation network technology without the investment?

The Solution is… Hosted PBX” from Save and Connect Anywhere

The Power of a Fortune 500 type Hosted PBX System without Capital Investment!

Your business PBX is one of the most important hardware components for the operation of your business. And Hosted IP telephony offers ways to take advantage of it like never before.

Hosted PBX represents the next generation shift from traditional PBX solutions. With a Hosted PBX, you minimize the capital costs and increase your businesses productivity. The system gives you the flexibility to grow quickly or change for seasonal business. It provides support for temporary locations and gives you a single system to handle multiple offices. All this combined with enterprise-level features, an easy to use Web interface.

The entire telephone system is operated and maintained by Broad-Connect, your IP telephony service provider. A hosted PBX solution lets employees work from their home, a hotel or on their cell phone while still being connected to the same office telephone system. Just like a Fortune 500 telephone system, you can transfer callers, put them on hold with music, set up conference calls or have the phone answered by an automated attendant who can direct callers to different departments.

Key Ideas Behind a Hosted PBX Service:

If your telephone system is “hosted” it will works with your existing telephone service or completely replaces it.
We give you the option to use new IP telephones or you can use your existing digital phones (Avaya, Toshiba, Panasonic, Nortel, NEC or any other make) and we will IP enable them. All the features are delivered to the business via our private dedicated data/internet connection, ensuring the call quality is not suffered at any given point.

 

With Broad-Connect Hosted-PBX service, you get all the similar features to traditional PBX systems, like:

  • Auto Attendant
  • Voicemail
  • Dial by extension
  • Paging

Experience the Next generation IP features:

 

  • Round the world Extension Dialing
  • Disaster recovery
  • Find-me follow me
  • Call screening
  • Time of day routing
  • Preferred caller by-pass
  • Inbound electronic fax
  • Delivered to your email inbox, each employee, each department
  • Hosted-PBX Premise-Based
  • Start-Up Significantly lower up front costs than traditional PBX. Requires expensive infrastructure
  • Maintenance Minimal – Equipment is limited to phones and a voice gateway connected to Requires periodic and costly maintenance.
  • Long Distance Saving of 40%-80%. Traditional long-distance charges apply.
  • Vendor Management, Single provider and point of contact. Multiple providers. Greater investment of time
  • Administration Web-based – a few clicks and you’re done. Traditional options are more labor-intensive.
  • Moves, Adds & Changes Quick and easy to do with one call to Broad-Connect. Hard-wiring and cables must be adjusted. Time is lost.
  • Scaling Expand and contract with minimal expense. No limit to capacity. Expanding and contracting can be costly. Capacity may be limited.
  • Business Continuity. Built-in redundancy and rapid recovery options to ensure business continuity. Single point of failure. No expectation of continuity.
  • Future Capabilities. Future-proof and ready for new multimedia applications. Little or no adaptability to new technologies. Inevitable obsolescence

 

How It Works?

Voice and Internet services are delivered over the same local loop access circuit using the Internet Protocol (IP). Phone calls are delivered over our carefully-managed network running the SIP protocol for the IP Telephony service. This means that phone calls do not travel over the Public Internet, but are converted and transmitted over the traditional telephone network directly from the Broad-Connect Network. At the same time, Internet Traffic is routed over Broad-Connect’s high-speed data network to its destination on the Internet.

 

Hosted PBX Budgetary Benefits

  • Capital avoidance
  • Consolidation of voice and data networks
  • Free of cost inter-office calling facility
  • Hosted PBX reduces space and power requirements
  • Managed services eliminate the need for on-site technical resources or maintenance contracts
  • Instant and no cost moves/adds/changes

 

Risk Benefits

  • Elimination of proprietary equipment
  • Regularly planned service feature enhancements
  • Ability to dynamically “right-size”
  • Advanced next-generation network technology without the investment
  • Expert network design and engineering
  • 7 x 24 x 365 network monitoring and management
  • Carrier-grade fault tolerant network
  • Instantaneous automatic disaster recovery
  • Off-site storage of critical provisioning and services configuration
  • Automatic backup of critical provisioning and services configuration
  • Cost-effective voice/data transport redundancy

 

Management Benefits
  • Avoid Service Charges for changes or additions to your phone system
  • Avoid scheduling and waiting for technicians
  • Single vendor/one-stop-shop eases vendor management and eliminates finger-pointing
  • No on-site technical resources needed
  • Multi-office/multi-service consolidated billing, one bill for all your location.

 

Geographic Flexibility Benefits

 

  • Extension dialing between different office locations. Allows branch locations to appear as part of the main phone system at head office
  • Retain numbers when moving between offices
  • Distributed call centers and hunt groups
  • Forward voicemail’s between offices
  • Seamless work-at-home/telecommuter capabilities
  • Road-warrior productivity features (e.g., Find- Me/Follow-Me)

Who needs it?

Over the years we’ve helped many businesses like yours to realize the tangible benefits of our Hosted-PBX service. From Car Dealers to Doctors Offices, Real Estate Firms, Law Firms, Banks, Accounting Practices, Retail outlets, Distribution and Transportation companies and call centers, all have found that the capability of Broad-Connects customized voice solution, to either meet or exceed their expectations.

Is Hosted PBX Solution Right For You?

 

  • Is your PBX over 2 years old, or does it require frequent maintenance?
  • Does your PBX lack productivity features such as find-me, follow-me, voice mail to email?
  • Is your PBX nearing capacity?
  • Do you have multiple sites that communicate over long distance?
  • Are your employees road-warriors with high phone connectivity needs?
  • Does your office require frequent phone moves or changes?
  • Do you have remote home workers locally or Canada-wide?

 

Who Should use a Hosted Service?

    • Start up companies
    • Companies thinking of upgrading their phone system (either full system, or components like voice mail or Line cards)
    • Companies with multiple locations
    • Small businesses with customer service desks, sales personnel and help desks needing to use the Uniform Call Distribution (UCD) and avoid the high cost of IVR/ACD systems and maintenance
    • Companies that have temporary or seasonal offices
    • Companies with remote or home-based users that need to be a part of the company PBX
    • Companies looking to implement disaster recovery for their voice communications
    • Companies looking to change, upgrade, replace or install a phone system Feature And Packages

 

We understand that your business needs a comprehensive phone system to compete in today’s business environment. You don’t have to Compromise, with our Hosted-PBX service. Our Hosted PBX features will exceed your expectations.

Some of the advanced features we offer are:

 

 

    • UNIFIED MESSAGING
    • FIND-ME/FOLLOW-ME – Show Example
    • TOOLBAR
    • VIRTUAL FAX
    • SIMULTANEOUS RINING
    • REMOTE VOICE PORTAL

 

Broad-Connect’s Hosted PBX feature list provides you with a comprehensive list of features. We have 3 packages available, Bronze, Silver and Gold. Depending on your application in the business, you can mix and match and choose the optimal combination for your business. Why pay extra for features you don’t need?

 

  • Bronze

  • Silver

  • Gold

Hosted Voice Services

With Broad-Connect’s Hosted Voice Services you can replace your existing phone system with a feature rich, managed solution that delivers predictable expenses, free feature upgrades, easy management and overall lower cost of ownership. Some of cost-effective business class service includes:

 

  • Unlimited calling between Branch offices
  • Robust PBX calling features
  • Unified Messaging (Voicemail to Email)
  • Internet Explorer & Outlook Integration with click-to-dial
  • Fax-to-e-mail
  • Audio and Web conferencing integration

Broad-Connect Telecom’s solution provides all standard PBX functions, plus fully integrated enhanced services, such as call centers, conferencing, voice, video, and fax mail, as well as mobile integration. All setup and configuration is easily managed via a Web portal, enabling Broad-Connect to manage with as few as five end users or large enterprises with thousands of users distributed across the globe. With its powerful capabilities and ease of use, Broad-Connect Telecom’s Hosted PBX solutions empowers our partners to increase your revenue and offer a more cost-effective value proposition to your clients.

YOUR CHALLENGES WITH TRADITIONAL PBX SYSTEMS

 

  • Small and Medium size companies are finding their old telephone system cumbersome and costly to maintain but not wish to purchase another switch while the next generation PBX technology is so new.
  • Many companies do not wish to employ highly skilled internal technical staff to maintain their communications equipment.
  • Services available from large telecommunications providers have not been scaled down to be suitable for small and medium sized companies.
  • Companies are looking for a solution to their telephone needs that will grow and allow them to seamlessly add and remove extensions and features as they need.

 

How does Hosted PBX work?

Voice and Internet services are delivered over the same local loop access circuit using the Internet Protocol (IP). Phone calls are delivered over our carefully-managed network running the SIP protocol for the IP Telephony service. This means that phone calls do not travel over the Public Internet, but are converted and transmitted over the traditional telephone network directly from the Broad-Connect Network. At the same time, Internet Traffic is routed over Broad-Connect’s high-speed data network to its destination on the Internet.

Key Features

User Features GROUP:

 

  • Busy Lamp Field Support
  • Moves, Adds, Changes
  • Account Codes
  • Call Capacity Management
  • Call Intercept
  • Calling Plans (Incoming/Outgoing)
  • Video Call Intercept
  • Authorization Codes
  • Call Park
  • Call Pick-up
  • Calling Group Id Delivery
  • Call Transfer
  • Call Waiting
  • Calling Line Id Configuration
  • Cancel Call Waiting Per Call
  • Calling Line Id Delivery
  • Configurable Feature Codes
  • Calling Name Delivery
  • Consultation Hold
  • Do Not Disturb
  • Last Number Redial
  • Calling Line Id Blocking Per Call
  • Speed Dial
  • Configurable Extension Dialing
  • Three Way Calling
  • Alternate Numbers
  • Enhanced Outgoing Calling Plan
  • Device Inventory
  • Group Resource Inventory Report
  • Hunt Groups
  • Loudspeaker Paging
  • Configurable Feature Code Prefix
  • Music On Hold
  • Video on Hold
  • Series Completion
  • Voice Portal

 

User Features PERSONAL:

  • Extension Dialing
  • Anonymous Call Rejection
  • Dial Tone/Connectivity
  • Auto Callback (Intra group)
  • Call Forwarding
  • Call Forwarding Always
  • Call Forwarding Busy
  • Call Forwarding No Answer
  • Call Forwarding Remote Access
  • Call Hold
  • Call Return
  • Call Trace
  • Automatic Hold/Retrieve
  • Call Forwarding Ring Splash
  • Call Forwarding Selective
  • Call Screening By Digit Patterns
  • Calling Line Id Blocking
  • Calling Line Id Delivering Per Call
  • Cancel Call Waiting
  • Diversion Inhibitor
  • Directed Call Pickup
  • Directed Call Pickup w/o Barge-in
  • Commpilot Express
  • Priority Alert/Ringing
  • Push-to talk (Intercom)
  • Remote Office
  • Multiple Call Arrangement
  • Selective Call Appearance
  • Simultaneous Ring-Personal
  • Video Add-on
  • Distinctive Alert/Ringing
  • Voice Portal Calling

 

Summary

IP Centrex or Hosted PBX service is the perfect solution for companies of all sizes. Without the capital investment, this solution offers the same features as the legacy PBXs as well as many advanced capabilities.

All office locations and all employees are connected to the same centralized location so you benefit from Carrier grade reliability without the maintenance and management cost of a PBX. Security is an integrated part of the Hosted PBX offer. Flexible and scalable – the sky is the limit for your business growth.

Hosted PBX service ensures you no longer have to be concerned with technology wiping out investment made in a PBX system. The Hosted PBX is always up to date and leveraging the latest technology to ensure your business is running as effectively and efficiently as possible.

With Broad-Connect Telecom’s Hosted Solution you are not merely trading one system for another. Our solution represents the next generation of telephony and messaging. Control calls anytime from anywhere, view incoming calls, view missed calls, view calls you’ve placed, view your voice messages like emails, click to call people in your contact directory (integrates with Microsoft Outlook), enjoy four-digit dialing to all of your locations (even overseas), etc., all at a cost a small business can now afford.

Broad-Connect utilizes one connection for both your voice, data, and Internet needs. One system built on a foundation of redundancy, quality and security that you would expect from a Tier 1 telecom provider. Local, long distance, and Internet services delivered by one provider on one bill. Get everything you’ve always wanted in a communications service and more.

Take control of your phone service now with these benefits.

 

  • Lower Start-Up Costs
  • No PBX lease or maintenance hassles Flexible Calling Plans
  • Free Calling to Branch Offices
  • Work Smarter
  • Advanced IP features for productivity and mobility
  • Satisfaction Guarantee
  • Buy with confidence
  • Dedicated Customer Support
  • Total commitment, 24/7
  • IP Enable your Current Phone

 

 

For existing PBX owners, keep all your phones!

We, at Save And connect Anywhere, as independent Sales provider for Broad-Connect provides the best solution for your Hosted PBX requirements.

Call us to arrange an appointment to implement Hosted PBX for your business.

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Thanks,

Mukesh Sharma

Independent Sales Executive

www.SaveAndConnectAnyWhere.com

prov (at) sympatico.ca

416 644 5558 (7:00am-7:00pm est)

“Success Solution Producer”